Return Instructions

Return Instructions – Whitmore Dublin

Thank you for getting in touch 🤍
We’re happy to guide you through our return process.

Please note that a return can only be requested after you have physically received your item. If you wish to proceed, kindly follow the steps below:

Step 1 – Register your return

Please contact us by email at support@whitmoredublin.com within 30 days of receiving your order to register your return request.
Once your return request is approved, you may send your item to the address below.

Step 2 – Prepare the item

To be eligible for a return, the item must be:

• Unused, unwashed, and undamaged

• In its original condition

• With all original tags and labels still attached

• Returned in the original packaging where reasonably possible

Trying the item on is allowed, but wearing it outdoors or for extended use is not permitted.

Step 3 – Ship the return

Please send your return to the following address:

Company name: Liu Changxing
Street address: No. 2 freight elevator on the west side of the 3rd floor, upstairs, Yuantong Express, No. 409
City/Town: Suxi Yiwu Town
Province/State: Zhejiang
Zip code: 310000
Country: China

Please note:

• All return shipping costs are the responsibility of the customer, including any international postage, customs duties, or handling fees

• We strongly recommend using a tracked shipping method

• Please keep your proof of shipment and tracking information until your return has been processed

Step 4 – Refund

Once the returned item:

• Has arrived at the return address

• Has been inspected and approved

Your refund will be processed within 30 days via the original payment method.

Returns sent without prior notification may experience delays in processing.

If you have any questions at any stage, please don’t hesitate to contact us — we’re always happy to help and support you 🤍